Sunscreen, towel, drinks, food, water, sunglasses, rash guard, hat, swimsuit, change of clothes, binoculars, camera, dramamine or a similar product for motion sickness.
FAQs
Whether you’re looking to schedule a tour or already have one, take the time to read over some of our frequently asked questions to help you prepare for your upcoming experience!
What should I wear on my excursion?
long sleeves, long pants, a hat with neck protection, a wide brim and chin strap
Children
Children under four years of age are not permitted on the tour. We strongly encourage you to bring a harness and restraint system for very young children to ensure their safety.
What about Covid protection?
We disinfect our yacht after every trip.
What is your mask policy?
All tours are private and include only guests that you invite. Masks are optional for guests. Crew members will wear masks if requested.
What happens if I have to cancel?
If you call us and provide 24 hours notice, we will allow you to reschedule or refund your payment. If you give us less notice and we can notify our crew before they arrive at the boat, we will allow you to reschedule. If we cannot notify our crew, we will have to pay them for preparing the boat and travel time, so we will not be able to refund your payment.
What safety equipment do you provide?
Our yacht has been inspected by the USCG and certified for operation. We provide USCG-certified life jackets for all guests. We also have state-of-the-art navigation and communication equipment in case of an emergency, along with a fully functional EPIRB (emergency position indicating radio beacon). Most important, we have two Cummins diesel engines which will be very useful if one of the engines malfunctions. We have installed rails on the entire perimeter of the yacht for additional safety.
I've never snorkeled before; is it difficult? What if I'm not a particularly strong swimmer?
No, snorkeling is one of the simplest aquatic hobbies you’ll ever do! Our patient captains are masters of instruction. We have some masks and snorkels for guests to use. However, we strongly recommend that you bring your personal gear. It will fit you better and you will have a much better experience.
I'm expecting. Can I participate in the tours? In the past, I've had back and neck issues. Can I come?
Every medical situation is different. If you are pregnant or have medical issues please contact us so we can discuss your specific situation.
What is the ideal time to see whales?
The ideal time to watch whales is between late December and the end of April, when Humpback Whales travel from the north Pacific to Hawaii. We provide daily Whale Watching tours throughout that time of year. Numerous additional whale species dwell in Hawaiian waters annually and are occasionally sighted on one of our tours.
Is smoking allowed on a Yacht?
We strictly prohibit smoking while cruising.
Can I pay with cash?
We are a cashless venture. All reservations may be made online with a debit or credit card for your convenience.
Do you have bathrooms on board?
We have a private bathroom for your use and a freshwater rinse is available on the swim platform.
Should we wear life jackets?
Whale Song is a USCG-certified vessel and has all required safety equipment.
What time is the best to see the marine life?
Morning trips are often the calmest, but there is no difference in our sightings success rate between morning and afternoon visits.
When should I arrive for the tour?
Please remember that the tour time is simply for your check-in and not when the vessel departs; there is no need to be any earlier than the specified tour time to check in.
How do I book a slot?
Please call or email us to book your slot.
Should I book in advance?
Yes, we are always busy and booked due to increased demand, so it’s highly recommended that you reserve your desired slot as early as possible so we can arrange for crew to be available at that time.
